Front Office For Hotel ABP Empower

About ABP Empower

Job Description

You are looking for a Front Office Officer to join our hotel in Chandigarh. As a Front Office Officer, your main responsibility will be to ensure a warm welcome for guests and provide them with excellent service throughout their stay. This role requires a detail-oriented individual with strong communication skills and a passion for hospitality. **Skills and Qualifications:** - Gender Preference - Male Only - 5-6 years of experience in front office operations in the hotel industry - Proficient in hotel management software and Microsoft Office Suite - Strong communication and interpersonal skills - Excellent customer service and problem-solving abilities - Ability to work in a fast-paced environment - Familiarity with reservation systems and front desk operations - Knowledge of local attractions and amenities - Fluency in English and local languages is a plus **Responsibilities:** - Greet and welcome guests upon arrival - Manage check-in and check-out processes efficiently - Handle guest inquiries and provide information about the hotel and local attractions - Resolve guest complaints and ensure guest satisfaction - Maintain accurate records of room availability and reservations - Coordinate with housekeeping and maintenance staff to ensure a smooth operation - Promote hotel services and amenities to guests **Experience:** 5 - 6 Years **Salary:** 20,000 to 30,000 Per Month **Industry:** Front Office / Reception / Computer Operator / Assistant **Qualification:** B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree, Post Graduate Diploma **Key Skills:** Front Office, Front Desk, FOE, Guest Relation, Billing Service, Customer Service,