Front Office Executive Wilton Hotel & Restaurants
Wilton Hotel & Restaurants
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Customer Service, Hospitality, Communication, Record Keeping, Reservation Management
About Wilton Hotel & Restaurants
Job Description
Job Responsibilities: Greet and welcome guests upon arrival with a warm and professional demeanor. Handle check-in and check-out procedures efficiently and accurately. Address and resolve guest complaints and concerns promptly, ensuring complete guest satisfaction. Provide information about the hotels facilities, services, and local attractions. Manage reservations and room assignments, ensuring accurate booking details and special requests are handled. Maintain up-to-date records of guest information and transaction details. Communicate effectively with guests and team members, both verbally and in writing. Coordinate with the Front Office Manager on special requests and any operational issues. Schedule: Day shift Night shift Job Type: Full-time Benefits: Food provided Schedule: Day shift Night shift Rotational shift Experience: total work: 1 year (Preferred) Work Location: In person,