Front Office Executive Shilton hospitality llp
Shilton hospitality llp
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Customer Service, Front Office Management, Communication skills, Interpersonal Skills, MS Office, Hospitality Management
About Shilton Hospitality Llp
Job Description
Company Description Shilton Hospitality LLP operates a diverse range of hospitality services including business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. The company is dedicated to providing exceptional customer experiences across various hospitality services. Role Description This is a full-time on-site role for a Front Office Executive located in Mysore. The Front Office Executive will be responsible for managing receptionist duties, ensuring excellent customer service, handling front office tasks, and maintaining effective communication with guests. Daily activities include greeting guests, answering phone calls, managing reservations, and providing information about the services offered by the company. Key Responsibilities: Greet and welcome guests with a warm and professional attitude Manage check-in and check-out procedures smoothly and efficiently Handle guest inquiries, requests, and complaints promptly and professionally Coordinate with other departments to ensure guest satisfaction Maintain accurate records of bookings and guest information Manage front desk operations, including calls, emails, and daily reports Requirements: Proven experience as a Front Office Executive or similar role in hospitality Good communication and interpersonal skills Knowledge of front office systems and MS Office Ability to multitask and remain calm under pressure Graduate in hospitality or related field preferred,