Front Office Associate Blanket Hotel & Spa

About Blanket Hotel & Spa

Job Description

You will be working as a Front Office Associate at Blanket Hotel & Spa, a luxurious resort situated in the beautiful surroundings of Munnar. Your primary responsibilities will include managing receptionist duties such as welcoming guests, facilitating check-ins and check-outs, and answering phone inquiries with a professional demeanor. Your role is crucial in ensuring exceptional customer service and creating a warm and inviting atmosphere for all visitors. To excel in this position, you must possess strong skills in phone etiquette and receptionist duties, along with the ability to deliver excellent customer service and conduct efficient check-ins. Effective communication skills are essential for interacting with guests and addressing any issues that may arise promptly and professionally. Prior experience in the hospitality industry would be beneficial but not mandatory. A high school diploma or equivalent is required, and additional education in hospitality or a related field is considered advantageous.,