Front Office Assistant Marriott International, Inc

About Marriott International, Inc

Job Description

You will be responsible for following company policies and procedures, reporting accidents, injuries, and unsafe work conditions to your manager, ensuring that your uniform and personal appearance are clean and professional, maintaining confidentiality of proprietary information, and protecting company assets. Your role will involve welcoming and acknowledging guests according to company standards, anticipating and addressing guests" service needs, assisting individuals with disabilities, and expressing genuine appreciation to guests. It will also require you to speak using clear and professional language, answer telephones with appropriate etiquette, develop and maintain positive working relationships, support your team in reaching common goals, and listen and respond appropriately to the concerns of employees. You must comply with quality assurance standards, be able to stand, sit, or walk for an extended period of time, and move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Additionally, you may be requested to perform other reasonable job duties as assigned by your Supervisors. Qualifications preferred for this position include a High school diploma or G.E.D. equivalent for education, no related work experience for related work experience, and no supervisory experience. There are no specific license or certifications required for this role. At Marriott International, we are committed to being an equal opportunity employer, welcoming individuals from all backgrounds and providing access to opportunity. We strive to create an inclusive environment where the unique backgrounds of our associates are valued and celebrated. Our strength lies in the diverse blend of culture, talent, and experiences of our associates, and we are dedicated to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law. As part of The Ritz-Carlton team, you will play a vital role in ensuring that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully each day. The Gold Standards serve as the foundation of The Ritz-Carlton and guide us to strive for excellence. By upholding these standards and embodying our culture of creativity, thoughtfulness, and compassion, The Ritz-Carlton has established itself as a global brand leader in luxury hospitality. You will learn and exemplify the Gold Standards, including the Employee Promise, Credo, and Service Values, as a member of our team. We promise to offer you the opportunity to take pride in your work and the team you work with. By joining The Ritz-Carlton, you become a part of the Marriott International portfolio of brands. You will have the opportunity to excel in your work, find your purpose, be a valued member of a global team, and grow into the best version of yourself.,