Front Desk Executive ALTSEO PRIVATE LIMITED

About ALTSEO PRIVATE LIMITED

Job Description

Front Desk Executive, also known as a Front Office Executive or Receptionist, is responsible for creating a positive first impression and managing the front office operations. They greet visitors, answer phones, handle inquiries, and perform various administrative tasks to ensure smooth daily operations. 
Key Responsibilities:

    Greeting and Welcoming:
    Creating a positive and professional first impression by greeting visitors and clients in a friendly and welcoming manner. 

Phone Management:
Answering and directing incoming calls, taking messages, and ensuring efficient communication flow. 
Information Management:
Providing information about the company, its services, and directing visitors to the appropriate personnel or departments. 
Administrative Support:
Performing tasks such as managing mail, coordinating deliveries, maintaining files, and handling basic data entry. 
Maintaining the Reception Area:
Keeping the reception area tidy, organized, and stocked with necessary supplies. 
Scheduling and Coordination:
Assisting with appointment scheduling, meeting room bookings, and travel arrangements. 
Security:
Monitoring visitor access, maintaining logbooks, and ensuring adherence to company security protocols. 
Handling Inquiries and Complaints:
Addressing visitor inquiries, resolving complaints, and escalating issues to the appropriate personnel when needed. 
Record Keeping:
Maintaining accurate records of visitor information, mail, and other relevant documents. 
Supporting Staff:
Providing support to other team members with administrative tasks and special projects. 
Maintaining Stationery and Supplies:
Ensuring the front desk is adequately stocked with necessary stationery and office supplies.