Front Desk Customer Support HearClear

  • company name HearClear
  • working location Office Location
  • job type Full Time

Experience: 2 - 2 years required

Pay:

Salary Information not included

Type: Full Time

Location: All India

Skills: Communication, Time management, Analytical skills, Selfmotivated

About HearClear

Job Description

Location: Delhi, Noida, Gurgaon, Chandigarh, Mohali Experience: Up to 2-3 years of relevant experience, experience in inside will be an added advantage Qualification: Graduate with Science Background (Minimum) MBA + Graduate with Science Background (Preferred) Seniority Level: Mid-Senior level Industry: Medical Device, Health Care Job Responsibilities: Offering administrative support across the organization in maintaining the clinical data confidential and on time. Coordinate front-desk activities, including distributing correspondence and attending phone calls, booking the day to day appointments Welcome patients and greet people who visit the business Consult customers via telephone throughout every step of the process Develop individual solutions based on the requirements of the customer Provide knowledge and in-depth advice for hearing loss and hearing aids After understanding the level of hearing loss and budget of the customer suggest him/her the ideal hearing aid for him/her and help them purchasing a hearing aid Handle all customer complaints satisfactorily Job Requirement: Ability to communicate effectively in a verbal, written and visual manner Time management/ prioritization skills. Self-motivated. Strong analytical skills,