Food And Beverage - Hostess Marriott International, Inc

About Marriott International, Inc

Job Description

As a member of the Sheraton family, you will be responsible for greeting guests, determining the number in their party, and seating them by finding a clean and available table. Your duties will include pulling out chairs, placing a clean menu in front of the guest, guiding guests through the dining rooms, and providing any needed assistance. You will be required to move and arrange tables, chairs, and settings, as well as organize seating for groups with special needs. Ensuring that place settings are appropriate, each guest has a napkin, clean silverware, and any other items that are part of the standard place setting will be a key part of your role. It will also be important to check menus to ensure they are current, clean, plentiful, and wrinkle-free. Throughout the day, you will be expected to maintain cleanliness in work areas by following clean-as-you-go procedures. Monitoring dining rooms for seating availability, service, safety, and the well-being of guests will be essential to providing a positive guest experience. You must adhere to all company, safety, and security policies and procedures. In case of accidents, injuries, or unsafe work conditions, you are required to report them to the manager. Completing safety training and certifications will also be part of your responsibilities. Maintaining a clean and professional uniform and personal appearance, as well as upholding the confidentiality of proprietary information and protecting company assets, are vital aspects of the role. As part of the Sheraton team, you will be expected to welcome and acknowledge all guests according to company standards. You should communicate clearly and professionally with others, answer telephones using appropriate etiquette, and develop positive working relationships with team members to reach common goals. Listening and responding appropriately to the concerns of other employees will contribute to a harmonious work environment. Standing, sitting, or walking for an extended period of time may be required, as well as moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance. Any other reasonable job duties as requested by supervisors should be performed efficiently. If you are a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be The World's Gathering Place and become a valuable member of the global Sheraton community.,