First Party Debt Collection Wehire Talent Solutions
Wehire Talent Solutions
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Debt Collection, Customer Service, Communication skills, Negotiation skills
About Wehire Talent Solutions
Job Description
Wehire Talent Solutions is hiring: Debt Collection Agent Company name-Epicenter Job Title-Customer Service Collections Location- Bhayander Shift- US Shift/Rotational Sat/Sun Fixed off Collection Experience is Mandatory Two Rounds of Interview- HR,OPS Key Responsibilities: Contact customers via phone, email, or written correspondence to collect outstanding debts. Provide excellent customer service by answering inquiries and addressing concerns related to debt. Ensure compliance with all relevant debt collection laws, regulations, and company policies (e.g., FDCPA, state-specific regulations). Maintain and exceed individual collection targets and KPIs. Handle sensitive and confidential customer information with discretion. Escalate unresolved issues to the appropriate management team for further action. Continuously improve communication and negotiation skills to increase collection efficiency. Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Night shift Rotational shift US shift Performance bonus Work Location: In person Speak with the employer +91 9372883788,