Finnish Speaking Technical Support Roles - Athens, Greece Patrique Mercier Recruitment JP

Join Patrique Mercier Recruitment JP as a Finnish-Speaking Technical Support Specialist in the beautiful city of Athens, Greece! This role provides you with the unique opportunity to work with a leading tech company while enjoying the rich history and stunning scenery that Greece has to offer. You will be responsible for providing top-notch technical assistance to Finnish-speaking customers, ensuring they receive quick and effective solutions to their technical queries. Be part of a dynamic team where your technical expertise and customer service skills will shine!

Responsibilities

• Deliver exceptional technical support to Finnish-speaking customers via phone, email, and chat.
• Diagnose and resolve technical issues accurately and promptly to enhance customer satisfaction.
• Keep up-to-date with the company’s products and services to provide precise and relevant assistance.
• Document customer interactions and track technical issues efficiently in the CRM system.
• Work collaboratively with team members to refine service delivery and overall customer experience.
• Participate in training sessions to expand your knowledge of products and stay informed on updates.
• Provide feedback and suggestions based on customer interactions to improve processes.

Requirements

• Fluency in Finnish and English, both written and spoken.
• Strong customer service orientation with excellent communication skills.
• Previous experience in technical support or customer service is beneficial.
• Exceptional problem-solving and analytical skills.
• Ability to thrive in a fast-paced and dynamic work environment.
• Enthusiastic, team-oriented attitude with a love for technology.
• Willingness to relocate to Athens, Greece, and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )