Finnish Speaking Customer Service - Athens, Greece Patrique Mercier Recruitment JP

Join Patrique Mercier Recruitment JP as a Finnish-speaking customer service representative and take advantage of the wonderful opportunity to work in the vibrant city of Athens, Greece! In this role, you will be a key part of our customer support team, helping Finnish-speaking clients with their inquiries and ensuring they receive top-quality service. This position allows you to immerse yourself in Greek culture while using your language skills to make a positive impact in the travel industry. If you are passionate about customer service and are eager to work in a beautiful international setting, we want to hear from you!

Responsibilities

• Provide outstanding customer support to Finnish-speaking clients through multiple communication channels, including phone, email, and chat.
• Efficiently handle customer inquiries, troubleshooting issues, and providing relevant solutions.
• Maintain comprehensive knowledge of the company’s products and services to assist customers effectively.
• Document customer interactions and ensure accurate feedback is recorded in the company’s CRM system.
• Collaborate with team members to enhance customer service strategies and share best practices.
• Participate in training programs to continually improve your skills and service quality.
• Offer suggestions for process improvements to ensure an exceptional customer experience.

Requirements

• Fluent in Finnish, both spoken and written; English proficiency is required.
• Strong communication and interpersonal skills, with a passion for delivering excellent customer service.
• Ability to manage time effectively and work independently in a fast-paced environment.
• Excellent problem-solving abilities and attention to detail.
• Previous experience in customer service or a related field is an advantage.
• Familiarity with CRM systems and customer support platforms.
• A positive attitude, adaptability, and a willingness to thrive in a multicultural workspace.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )