Experience Executive JLL

About JLL

Job Description

As an Experienced Executive or Colleague Host in our Integrated Facilities Management team, you will report to the Assistant Workplace Manager and play a vital role in creating a positive and welcoming office environment at our Pune office. With a background in Hospitality and a focus on managing relationships with various stakeholders, you will be responsible for planning, coordinating, and executing a variety of events. Your duties and responsibilities will include greeting clients and visitors, maintaining office decorum in designated areas, managing visitor management systems, handling phone calls and messages, maintaining stock/inventory documents, recording meeting minutes, scheduling appointments, and assisting with SEZs entry processes. Additionally, you will be involved in tasks such as events coordination, ensuring service quality, reporting unsafe conditions, and implementing customer suggestions for improvements. Your performance objectives will revolve around providing superior client service, initiating process improvements, and focusing on personal and professional development. Key skills required for this role include excellent communication, teamwork, computer proficiency, experience in FM/software/hotel industry, and strong customer service abilities. To excel in this position, you should hold a degree in hotel management/BA/BBA/B.Sc. and have 1-4 years of experience in the FM industry within IT, banking, or corporate settings. Your ability to deliver exceptional customer service, maintain a professional appearance and demeanor, and contribute to the continuous improvement of front office operations will be crucial to your success. If you are a skilled professional with experience in front desk management, a strong focus on customer service, excellent multitasking abilities, and a commitment to compliance and improvement initiatives, we encourage you to apply for this role. Join our team and be a part of creating a positive first impression for our company while ensuring the smooth operation of our front office and client interactions. Apply today for this exciting opportunity!,