Executive - Warehouse Operations - Contract Logistics DP World
DP World
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Operations Management, Warehouse management, Inventory Management, Manpower Planning, Customer Service, Safety Management, Customer Relationship Management, SAP, loss control, Productivity Analysis, Hygiene Management, PL Management, IT Environment, WMS Transactions
About DP World
Job Description
ROLES & RESPONSIBILITIES Key responsibilities Operations Management Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory. Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving. Need to plan required manpower in line with volume fluctuations. 150 plus staff needs to be handled independently with teamwork. Responsible for loss control of site. Need to analyze ops miss report and productivity. Need to ensure good hygiene of warehouse. Timely reply of customer queries. Not to compromise on safety of employees and premises. Timely escalations to Management on non-compliance. Timely revert on mail for any short/ excess shipments received. Plan for Improve productivity of the site. Layout wise manpower planning. o Regional P & L management Ensure zero debits from customer. Avoid productivity loss in Ops to sustain margins. Ensure P & L in line within budget Customer relationship Management Support in customer based on timely need. Resolving customer queries and sending reports timely. Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager QUALIFICATIONS & COMPETENCIES Minimum 2-3 industries experience with at least 4 years in relevant industry. Rich Exposure to DC Operations Ability to work under advanced IT environment/Tech savvy. Full awareness on SAP and WMS transactions as well. Graduate / Postgraduate from reputed university preferably in Operations and supply chain management,