Executive - International Voice Process - GO/JC/051/2025 Golden Opportunities
Golden Opportunities
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Verbal communication, international voice process
About Golden Opportunities
Job Description
You will be working as a Contact Centre Executive in an International Voice Process based in Bangalore. Your primary responsibility will be to handle inbound and outbound calls with providers in a professional and efficient manner. It is essential to deliver empathetic and effective solutions to provider inquiries and concerns. Accuracy and attention to detail are crucial in maintaining documentation and updating systems. Adherence to standard operating procedures and compliance guidelines is mandatory. Collaboration with internal teams is necessary to ensure smooth service delivery. To excel in this role, you must have strong verbal communication skills. A minimum of 1 year of experience in a contact center role is required, with healthcare domain experience being a plus. As an Executive in the International Voice Process, your key skills will be tested in delivering top-notch service. This position falls under the ITES/BPO/KPO industry, specifically in the ITES/BPO/Customer Service functional area. A Bachelor's Degree is the minimum education requirement for this full-time, permanent position. Job Code: GO/JC/051/2025 Recruiter Name: Brindha Kamaraj,