Executive Background Verification VFS Global

About VFS Global

Job Description

Job Overview The Executive will be engaged in reviewing the reports to ensure quality parameters are met and identify any discrepancy in the information provided and verification received. To check for document completeness ensuring there are no insufficient documents or information for cases received for verification. Additionally, this role involves ensuring cases are closed within TAT and as per set targets. Duties & Responsibilities Job Description Quality Inspection Evaluate reports on the basis of defined quality parameters. Ensure reports include corroborative evidence. Check quality of comments in the report grammar & correctness of processes followed vis--vis supporting documents available Ensure that the findings recorded are consistent and reliable Innovate & enhance procedures and processes to improve accuracy, productivity & cost effectiveness. Ensure that a stringent quality process is carried out for each case as per client SLA and grading matrix. Ensure all discrepant & unable to verify reports are cross checked. Service Levels Ensure adherence to client Service level agreements. Follow up with the vendor to ensure closure of background/ mission verification checks within mandated Turn Around Time Ensure timely release of reports to clients. Check for Document Completeness Check for document completeness and raise any insufficiency Track and maintain logs Maintain logs Maintain trackers and MIS. Track and maintain error logs. Maintain MIS of all deviations & changes made to the reports, etc. Report all such deviations to the Team Lead. Environment, Social & Governance Promote judicious use of natural resources. Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines. Anti Bribery Management Systems (ABMS) Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. Understanding of ethical standards and the importance of integrity in business practices. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual. Education Graduate Experience 1 2 years of relevant work experience. Experience in the background screening industry. Working knowledge on MS Excel & Word.,