Electrical Maintenance Plumber Zolostays Property Solutions Private Limited

Designation: MEP

Working Days: 6

Working Location: Coimbatore , Tamil Nadu

Key Responsibilities:

?Business Performance Metrics and R&M Process Compliance: Monitor and analyze business performance metrics related to facilities and maintenance

operations, ensuring compliance with R&M processes and standards to maintain efficiency and quality.

?Inventory Management: Oversee inventory levels of maintenance supplies and equipment, ensuring adequate stock while minimizing waste and controlling costs.

?Cost Management (If Applicable): Implement strategies to manage costs associated with facilities and maintenance operations, optimizing resource

allocation and budgetary constraints.

?Coordination and Communication with Stakeholders: Establish and maintain effective communication channels with stakeholders, including tenants, vendors,

and internal teams, to ensure smooth facility operations and address concern promptly.Key Performance Indicators (KPIs):

?Ticket Turnaround Time (TAT) Compliance: Ensure that maintenance service requests are completed within the specified Service Level Agreement (SLA)

timeframe to meet customer expectations and minimize disruptions.

?Customer Satisfaction: Maintain a customer satisfaction rating of 4 or higher by delivering prompt, efficient, and satisfactory maintenance services and

addressing customer feedback promptly and effectively.

Qualifications

? Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.

Skills:

? Proven experience in facilities and maintenance operations management, preferably in a commercial or residential real estate environment.

? Strong understanding of repair and maintenance processes, inventory management, and cost control principles.

? Excellent leadership and team management skills, with the ability to motivate and inspire staff to achieve performance goals.

? Effective communication and interpersonal skills, with the ability to build positive relationships with team members, tenants, and vendors.

? Detail-oriented with strong organizational and problem-solving abilities.

? Proficiency in relevant software applications for inventory management and reporting.

? Ability to work flexible hours and adapt to changing priorities in a fast-paced environment.