EDI Support Engineer Angel and Genie Hiring For -
Angel and Genie Hiring For -
Office Location
Full Time
Experience: 5 - 5 years required
Pay: INR 1000000 - INR 1400000 /year
Type: Full Time
Location: Bangalore
Skills: EDIFACT, ANSI X12, Electronic Data Interchange, edi mapping, EDI support
About Angel And Genie Hiring For -
Job Description
Job Title: EDI Support Engineer (Night Shift Remote)
Location: Bangalore (Remote Night Shift)
Job Type: Full-Time
Job Category: IT Services
Experience: 510 Years
Salary: 10 15 LPA
About the Role:
We are looking for a skilled and detail-oriented EDI Support Engineer to join our team in a remote, night shift role based out of Bangalore. The ideal candidate will bring strong technical expertise in EDI standards, mapping, and transfer protocols, along with excellent analytical and communication skills to support and maintain mission-critical data integrations.
Key Responsibilities:
- Respond promptly to incidents, alerts, and client support requests related to EDI transactions.
- Analyze and resolve data mapping, transformation, and delivery issues (e.g., EDI to XML, EDI to flat file).
- Investigate production issues, identify root causes, and provide timely communication to customers.
- Perform bug fixes and updates to existing EDI translation processes.
- Handle trading partner onboarding, including SFTP/AS2 setups and configuration.
- Collaborate closely with internal teams (engineering, QA, operations) to ensure smooth data flow and support operations.
- Escalate critical issues appropriately while maintaining ownership of resolution.
- Maintain accurate logs and documentation for system changes and incident handling.
Mandatory Skills:
- Strong experience with EDI mapping (e.g., EDI to XML, flat files).
- Solid understanding of ANSI X12 and EDIFACT standards.
- Hands-on experience with XML, flat files, and spreadsheets.
- Knowledge of transfer protocols: AS2, FTP/S, SFTP, HTTP/S.
- Excellent written and verbal communication skills.
- Analytical mindset with strong problem-solving capabilities.
- Ability to work independently during night shifts.
Preferred Skills:
- Previous experience in a B2B/EDI support role.
- Familiarity with EDI translators or middleware tools (e.g., IBM Sterling, Cleo, Seeburger, etc.).
- Basic scripting or automation experience is a plus.
Why Join Us
- Opportunity to work with global clients and mission-critical systems.
- Competitive salary with performance-based growth.
- Flexible remote night shift work environment.
- Collaborative culture that values ownership and innovation.