E-Commerce Executive Kay bee Bio Organics
Kay bee Bio Organics
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Digital Marketing, Product Presentation, Order fulfillment, Customer engagement, Advance Excel, Brand management, ECommerce Management, Customer Engagement Strategies, Analytics, Reporting, Marketplace Management
About Kay Bee Bio Organics
Job Description
We are seeking an experienced E-Commerce Executive to effectively manage our online sales and overall digital presence. The ideal candidate should possess a comprehensive understanding of e-commerce platforms, digital marketing strategies, and customer engagement techniques. Your primary responsibility will be to supervise the complete e-commerce lifecycle, starting from product listing to ensuring successful order fulfillment. Your duties will include: E-Commerce Management: - Supervising the daily operations of the e-commerce platform. - Ensuring accurate product listings, up-to-date prices, and well-maintained inventory levels. Product Presentation: - Optimizing product listings for increased visibility and enhanced conversion rates. - Collaborating with the content team to create engaging and precise product descriptions and images. Order Fulfillment: - Handling order processing, shipping, and returns to guarantee a smooth customer experience. - Coordinating with the logistics team to streamline delivery times and reduce errors. Customer Engagement: - Monitoring customer reviews and feedback, promptly addressing any issues that arise. - Implementing strategies to improve customer satisfaction and foster loyalty. Analytics and Reporting: - Analyzing e-commerce metrics and generating reports to monitor performance. - Providing valuable insights and recommendations for continuous enhancement. Marketplace Management: - Maintaining relationships with third-party e-commerce platforms. - Identifying opportunities to expand the brand's presence on additional marketplaces. Qualifications: - Minimum of 2 years of experience in eCommerce. - Graduation in any stream. - Strong analytical and problem-solving skills. - Excellent interpersonal skills and ability to work collaboratively. - Proficiency in Advanced Excel (VLOOKUP, HLOOKUP, Formulas, etc.). - Good written and verbal communication abilities. - Basic understanding of eCommerce and brand management. - Willingness to work flexible hours when required. This position is under the Digital Marketing department and is located in Pune, Maharashtra. For further inquiries, please contact us at careers@kaybeebio.com or call us at +91 7066036615.,