Duty Manager Eco Hotels

About Eco Hotels

Job Description

You will be responsible for managing the daily operations of the hotel as a Duty Manager located in Nagpur. Your main duties will include ensuring guest satisfaction, overseeing staff, and ensuring compliance with company policies to maintain a smooth and efficient hotel operation. Your responsibilities will involve coordinating front desk activities, managing reservations, addressing guest concerns, supervising maintenance and housekeeping, and ensuring the overall safety of the hotel premises. You will be expected to demonstrate strong leadership and staff management skills, excellent communication abilities, and the capacity to handle stressful situations effectively while resolving issues promptly. To excel in this role, you should have prior experience in hotel management, front desk operations, and guest services. Proficiency in hotel management software and reservation systems is essential. Additionally, possessing knowledge of safety and compliance regulations in the hospitality industry will be beneficial. A Bachelor's degree in Hospitality Management or a related field is preferred, and experience with sustainable practices in the hospitality sector is considered a plus.,