Director-Managed Services-Financial Crime-KYC AML CDD KPMG

About KPMG

KPMG firms operate in 145 countries and territories and employed more than 236,000 people in FY21, serving the needs of business, governments, public-sector agencies, not-for-profit organisations, and the capital markets through their audit and assurance practises. KPMG is committed to quality and service excellence in everything we do, bringing our best to clients and earning the public's trust through our professional and personal actions and behaviours.

Job Description

The position with the Managed Services team at KPMG Global Services involves leading large complex engagements or multiple mid-sized independent engagements in a financial services operations environment. This includes overseeing new client onboarding for individual and institutional clients. You will be responsible for managing a team of approximately 500+ people to deliver services across multiple clients within the same geography or across different geographies. It is essential to build an understanding of various technology platforms that support client delivery, focusing on process standardization and improvement to ensure high-quality services are provided at a low cost. Additionally, you will own and drive the People Agenda, which includes aspects such as Colleague Engagement, Performance Management, Learning & Development, Resourcing, Retention & Attrition, and similar key themes. To qualify for this role, you should have at least 18 years of experience in an operational environment related to KYC, AML, and CDD, with a minimum of 8 years of experience in managing a large team of 300+. Strong communication and relationship-building skills are crucial, along with experience in budgeting, forecasting, and planning within an operational environment. A preferred background in the Financial services industry is desirable, particularly with exposure to Banking Operations and Risk Management within a global service delivery setup.,