Digital Operations Manager CSB Bank
CSB Bank
Office Location
Full Time
Experience: 6 - 10 years required
Pay:
Salary Information not included
Type: Full Time
Location: Ernakulam, Kerala, India null, undefined
Skills: Leadership, Communication, Negotiation, Sales
About CSB Bank
Job Description
Manager - Digital Operations| Ernakulam
Reconciliation and settlement process and ensure there are no financial losses faced by the bank (Zero financial losses & Zero operational errors). Ensure the standards and timelines are maintained Chargeback and Settlement process.
Dispute Management on time, effect of debits / credits on time. Redressal of Customer grievance and without escalation. Increase automation and recon accuracy. Implementaiton of change in environment, regulatory needs. MIS and claim reporting needs within Bank and regulatorys are timely and no default.
Vendor Management and deficiency are spelt for non recurrence and collection of penalty etc.. Regular review of vendors and strict adherene to RBI outsourced policy. Merchant payments, claims on interchage, payment basis agreement etc.. Review agreements and needs as per Policy requirement.
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Experience Range : 6 to 10 Years
Qualifications :
Graduate (Any Specialisation)
Post Graduate (Any Specialisation)