Desktop Support Engineer Infogro technology
Infogro technology
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Hardware, Software, Networking, Troubleshooting, Remote Troubleshooting, Technical documentation, installing applications, computer peripherals
About Infogro Technology
Job Description
Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Ask targeted questions to diagnose problems Guide users with simple, step-by-step instructions Conduct remote troubleshooting Test alternative pathways until you resolve an issue Customize desktop applications to meet user needs Record technical issues and solutions in logs Direct unresolved issues to the next level of support personnel Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals Job Type: Full-time Shift: Day shift Education: Bachelor's (Preferred) Work Location: Remote Expected Start Date: 11/05/2024,