Desktop Support Birlasoft Limited
Birlasoft Limited
Office Location
Full Time
Experience: 2 - 31 years required
Pay:
Salary Information not included
Type: Full Time
Location: INDIA - MUMBAI - BIRLASOFT OFFICE, IN null, undefined
Skills: General Skills, Communication, Teamwork
About Birlasoft Limited
Job Description
Desktop Support-Petnikota
Area(s) of responsibility
Skill: Desktop Support- Petnikota, Andhrapradesh
Location: Petnikota, Andhrapradesh
Experience: 2+ years
? Handling tickets which are required onsite support
? Responding to client support requests.
? Contacting clients to find out the nature of the problem.
? Troubleshooting hardware and software issues.
? Installing and maintaining hardware and computer peripherals.
? Installing and upgrading operating systems and computer software.
? Troubleshooting networking and connection issues.
? Advising on software or hardware upgrades.
? Providing basic training in computer operation and management.
? Incident management, change management and problem management
? Working knowledge and support of SAP, Microsoft, software & hardware and Networking .
? Knowledge of Networks.
? Knowledge of AD, DNS, DHCP, Cloud backup.