Deskside Support Engineer Rayzon Solar
Rayzon Solar
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Operating Systems, Technical Support, Network troubleshooting, Vendor coordination, Escalation Management, Software Configuration, Hardware setup, IT Asset Inventory Management, System Updates, Antivirus Checks, Issue Resolution Documentation, IT Security Policies Enforcement, User OnboardingOffboarding
About Rayzon Solar
Job Description
Job Responsibilities: Install, configure, and troubleshoot operating systems and software Set up hardware like printers, cameras, NAS, scanners, and projectors Provide technical support for desktops, laptops, and peripherals Handle user support for applications, VPN, email, and remote access Troubleshoot basic network and connectivity issues Maintain and update IT asset inventory Perform regular system updates and antivirus checks Document support activities and issue resolutions Enforce IT security policies on end-user devices Coordinate with vendors for repairs or replacements Support onboarding/offboarding of users with IT setup Escalate complex issues to higher-level IT support teams Job Type: Full-time Shift: Rotational shift Work Location: In person,