Deputy Manager - US Life Insurance Allianz Services

About Allianz Services

Job Description

As a Deputy Manager in the US Life Insurance domain with 8 to 14 years of experience, you will play a crucial role in managing the operational workflow at Allianz Services in Pune. Your primary responsibilities will include overseeing a team of 15 to 30 members, ensuring adherence to SLAs and KPIs, and managing the team's performance and training needs. Your experience as a Deputy Manager or Assistant Manager in US life insurance processes for at least 2 years will be valuable in this role. You will be required to monitor key performance indicators (KPIs), analyze data, and develop strategies to enhance efficiency and productivity within the team. Additionally, identifying areas for process improvement, implementing changes, and ensuring compliance with company policies will be essential aspects of your responsibilities. Your ability to lead and motivate a team, delegate tasks effectively, and provide constructive feedback will be critical for success in this position. Effective communication with both team members and clients, presentation of dashboards, and exploring opportunities to enhance service delivery and client satisfaction will be key components of your role. You should be comfortable working with CRM systems, life insurance software, and other tools utilized in life insurance operations. Handling high-pressure situations, meeting tight deadlines, and demonstrating a track record of achieving results will be important attributes for this role. We are looking for immediate joiners or individuals who can join within a month's timeline to fill this Deputy Manager position efficiently. If you possess the required experience and skills, we encourage you to apply and be a part of our team at Allianz Services, Pune.,