Demo Engineering Etech Global Services
Etech Global Services
Office Location
Full Time
Experience: 2 - 2 years required
Pay:
Salary Information not included
Type: Full Time
Location: All India
Skills: Client Communication, Coordination, ETL Experience, MEC Preprocessor building, API calls, SFTP transfers, Audio, Speech, Speech to text, Medallia Experience
About Etech Global Services
Job Description
About Etech - With over 3200 strong workforce working at our 8 global centers spread across US, Jamaica, and India, Etech is leading international IT/BPO service provider rapidly expanding its operations. Etech offers a wide assortment of Business Process Solutions including: Customer Interaction and Quality Assurance services, Development and Value-added services. See your career graph soar high with immense opportunities to excel, and a challenging work environment to match your passion. You will be a part of a close-knit family that nurtures professionalism and provides a perfect health work-life balance. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. TECHNICAL SKILLS ETL Experience / MEC Pre-processor building Experience working with customer IT teams for setting up data transfers API Calls / SFTP transfers Any experience in working with Audio / Speech / Speech to text (in or outside of Medallia) Implementations Experiencing (not just servicing) if they have Medallia Experience Some Customer Facing Experience Must to have Good experience with client communication & coordination EDUCATION & EXPERIENCE BE (Comp/IT), MCA, MSc IT, B Tech (Comp. /IT) Bachelor's degree from four-year College or university; 2-4 years of relevant professional experience LANGUAGE SKILLS Ability to respond to common inquiries or complaints from customers. Ability to effectively present information to customers, top management, Team Leaders, and/or boards of directors. Job Type: Full-time Benefits: Food provided Health insurance Internet reimbursement Leave encashment Paid sick time Paid time off Provident Fund Work from home Schedule: Evening shift UK shift US shift Shift allowance Education: Bachelor's (Required) Experience: CSS: 1 year (Required) JavaScript: 1 year (Required) XML: 1 year (Required) Speech to Text: 1 year (Required) SFTP: 2 years (Required) ETL: 2 years (Required) HTML: 1 year (Required) Work Location: Remote,