Dell Boomi - Operations/Support Lead Dover India
Dover India
Office Location
Full Time
Experience: 6 - 6 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Technical Support, Integration, Troubleshooting, Debugging, Ticketing Systems, collaboration, Enhancements, Testing, optimization, Performance tuning, Boomi middleware platform, Customer facing Portals, Ecommerce platforms, OTC systems, Banking interfaces, Monitoring Systems, Development teams
About Dover India
Job Description
Ideal Exp Range: 6-9 yrs Job description: 1: Provide technical support for Boomi middleware platform, ensuring uninterrupted integration between various systems including Customer facing Portals, E-Commerce platforms, OTC systems, banking interfaces, and third-party applications. 2: Investigate and resolve integration issues promptly to minimize business disruptions. Utilize debugging tools, logs, and monitoring systems to identify root causes and implement effective solutions. 3: Oversee trouble tickets and resolution processes, ensuring timely and effective resolution of issues. Utilize ticketing systems and monitoring tools to track and prioritize tasks. 4: Collaborate with development teams to implement enhancements and new features to meet evolving business requirements. Ensure that all changes are thoroughly tested and adhere to best practices. 5: Proactively identify opportunities to optimize integration processes for improved efficiency and reliability. Implement performance tuning strategies and monitor system metrics to maintain optimal performance levels.,