Danish Speaking Customer Service For The Top Electronics Company - Athens Greece Patrique Mercier Recruitment JP

Are you ready to take your customer service career to new heights? Patrique Mercier Recruitment JP is looking for enthusiastic Danish-speaking customer service representatives to join our team for a leading electronics company in Athens, Greece. This is a fantastic opportunity to work for an esteemed brand while enjoying the vibrant lifestyle and rich culture that Greece has to offer. In this role, you will provide exceptional support to customers, assisting them with inquiries and ensuring a world-class experience with our products. If you are passionate about technology and dedicated to delivering outstanding service, we invite you to apply!

Responsibilities

• Provide top-tier support to Danish-speaking customers through various communication channels including phone, email, and chat.
• Effectively address customer inquiries and resolve issues to enhance customer satisfaction.
• Maintain an up-to-date knowledge of the company's electronics products and services.
• Document all customer interactions and resolutions in the CRM system.
• Collaborate with team members to discuss customer feedback and identify areas for improvement.
• Participate in ongoing training to keep skills sharp and stay informed about product updates.
• Provide insights and suggestions to improve service delivery and customer engagement.

Requirements

• Fluent in Danish, both written and spoken; proficiency in English is required.
• Strong communication and interpersonal skills with a customer-centric approach.
• Able to work in a fast-paced environment and manage multiple tasks effectively.
• Excellent problem-solving abilities and attention to detail.
• Prior experience in customer service, especially in electronics or technology, is an advantage.
• Familiarity with CRM systems and customer support tools.
• A positive attitude and eagerness to learn and adapt in a dynamic environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )