D365 F&O (system Administrator) Ignatiuz Software

About Ignatiuz Software

Ignatiuz is a modern software and services company offering state of the art technology solutions. The company is passionate about digital transformation and digital innovation. 
We are experts in modern digital transformation and robotic process automation. Our team of experienced consultants and developers helps businesses streamline their operations and stay ahead of the curve in the digital age. With a focus on cutting-edge technologies and innovative solutions, we help organizations transform their processes and systems to drive efficiency, productivity, and competitiveness. Whether you need to automate repetitive tasks, integrate systems, or upgrade your infrastructure, we have the expertise and tools to help you succeed.
Our team has a track record of delivering successful projects for a wide range of industries, from manufacturing and logistics to financial services and life sciences. We pride ourselves on our customer-centric approach and strive to build long-term partnerships with our clients. We offer a full suite of software services and solutions, including Custom Software Application Development, Business Consulting and Advisory Services, Business Process Optimization and Automation, Systems Integration, Business Intelligence and Analytics, Work Management and Collaboration Solutions. If you're ready to take your business to the next level with modern digital transformation and robotic process automation, contact us to learn more about how we can help. There are many IT service providers to choose from when it comes to Microsoft 365 services as well, but few have the expertise, commitment, and cost efficiency as we have at Ignatiuz. 

Job Description

The Monitoring / Dynamics 365 Admin will be responsible for a wide range of duties that include system monitoring, system administration, reporting and analysis, and defect management.

The Dynamics 365 Admin must be able to cover the following tasks:
•       Monitor system performance
•      Assist with administration of the STAAND application
•      Triage issues
•      Evaluate and provide recommendations on preferred course of action related bug fixes and minor enhancements.
•      Assist with logging of defects in Azure DevOps and definition of the next steps
•      Understand system design and ensure recommendations are in line with application and product roadmap.
•      Coordinate with stakeholders across delivery teams, business owners, and Premier support on activities and priorities
•      Create and maintain required documentation, such as Maintenance and Operations guides
•      Generate standard and ad hoc reports

The Monitoring / Dynamics 365 Admin will be required to engage with stakeholders from across the customer organization as well as within the prime contractor’s organization.

Qualifications

•  A degree in IT, Computer Science, Systems Engineering or similar
•  Microsoft Dynamics 365 Customer Engagement experience required (3 years)
•  Experience as system administrator for Dynamics 365 Customer Engagement Production applications (3+ ERP and/or CRM production systems for enterprise class customers)
•  Excellent verbal and written communication skills
•  Demonstrated experience with the following:  Incident Management, Problem Management, Change Management, and Configuration Management
•  Experience using the Power Platform Admin Center and associated functionality
•  Experience supporting a highly secure system, with processes and procedures to validate the integrity of the CCWIS in compliance with all applicable security controls and regulations. This     includes providing a 365 day by 24-hour SOC and the use of XDR tools to detect and remediate any security threats or attacks.
•  Knowledge of Dynamics 365 CE required. Knowledge of Azure a plus