Cyber Ark Support People Prime Worldwide

About People Prime Worldwide

Job Description

You will be joining a company that values innovation alongside a welcoming atmosphere and the support of a reputable parent company with a strong ethical standing. We aim to assist customers in navigating from their current state to the next phase by leveraging their data and applications to address digital challenges, resulting in outcomes that are mutually beneficial for both business and society. As a CyberArk Support professional based in Bangalore (Hybrid model), with 5-8 years of experience, you will be part of a contract-to-hire position requiring immediate availability. Possessing a CDE Certification is a mandatory requirement for this role. Your responsibilities will include working on 24/7 support, along with a minimum of 4 to 5 years of experience in CyberArk. You should have practical experience in various areas such as onboarding and offboarding of accounts, generating reports, creating and providing access to safes, platform duplication, customization, and resolving password management and session management issues effectively. Additionally, you should be familiar with the master policy and its functionalities, as well as possess knowledge of the Disaster Recovery (DR) drill process within the CyberArk environment. Proficiency in installing and upgrading CyberArk components like EPV, PVWA, CPM, PSM, PSMP, etc., is essential. Having a background in vulnerability management and ITGC controls would be advantageous for this role. Your problem-solving skills should be strong, particularly in addressing password management and session management issues effectively. If you meet these qualifications and are ready to take on the challenges of this dynamic role, we look forward to receiving your application.,