Customer Support Specialist Tech Mahindra Ltd.
Tech Mahindra Ltd.
Office Location
Full Time
Experience: 0 - 0 years required
Pay: INR 1 - INR 150000 /year
Type: Full Time
Location: Bhubaneswar
Skills: bpo, Customer Service, Customer Support, Communication skills, Voice Process, graduate, Customer care, freshers
About Tech Mahindra Ltd.
Job Description
Job Title: Customer Support Associate Voice Process (Contractual Role)
Location: Bhubaneswar
Industry: BPO
Employment Type: 6-Month Contract
Job Overview:
We are hiring enthusiastic and committed individuals for a Voice Process role in a leading BPO. This is a full-time, contract-based opportunity for freshers who are eager to build their careers in customer service.
Key Responsibilities:
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Handle inbound/outbound voice calls effectively in a 24/7 work environment.
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Deliver high-quality customer service and resolve queries professionally.
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Maintain accuracy in communication (both verbal and written).
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Follow all company protocols and schedules diligently.
Requirements:
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Minimum Qualification: 10+2 / 10+3 (Diploma).
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Pursuing candidates are not eligible.
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Excellent Communication Skills in English (Verbal & Written) Versant Level: VETI-4
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Work Mode: Work From Office only.
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Willingness to work night shifts and rotational shifts (6 days working with 1 rotational weekly off).
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Freshers preferred.
Additional Information:
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Process: Voice (Inbound/Outbound)
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Shift Type: Rotational (24/7 support environment)
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Contract Duration: 6 months