Customer Support-Non Voice Teleperformance

About Teleperformance

Job Description

Who we are Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. Customer Support Executive/ Sr Customer Support Executive: Chennai Location We are looking for candidates who are empathetic, smart and have passion towards building their career in Customer Success Function. This role involves Non-Voice engagements with customers to clarify their queries, resolving their concerns liaising with internal stake holders to close the ticket within stipulated time. Must have: 1 Year Experience is a Must. Good Communication in English is a Must. 6 days work (Rotational Shifts) Preferred candidate profile: Should be Proficient in English Language (Type, Read and Write) Empathetic, Smart and Intuitive One Year minimum experience in E-mail and Chat Support (Voice or Non voice) Opportunity to work for a global brand Access to large Infrastructure (Cafeteria, Gym, Training and Play area etc.) Statutory Benefits Internal Job Posting, jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade. For more details please contact HR Dwaraknath Teleperformance , AMBIT IT PARK, 4th and 5th 32 A* and B, Ambattur Industrial Estate Rd, Old Ambattur, Sai Nagar, Ambattur Industrial Estate, Chennai*, Tamil Nadu 600058 Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Rotational shift Education: Bachelor's (Required) Experience: total work: 1 year (Required) Customer service: 1 year (Required) Language: English (Required) Work Location: In person,