Customer Support Executive Technical CLIN BIOSCIENCES

  • company name CLIN BIOSCIENCES
  • working location Office Location
  • job type Full Time

Experience: 0 - 0 years required

Pay: INR 250000 - INR 400000 /year

Type: Full Time

Location: Chennai

Skills: Customer Support, Customer relationship, Digital Marketing, freshertechsupport, ithelpdesk, customersupporttechnical, technicalsupport

About CLIN BIOSCIENCES

Job Description

Main Roles:

  • Handle inbound/outbound calls for technical issues

  • Provide troubleshooting support for internet connectivity, software, system settings, email setup, etc.

  • Guide customers through technical procedures and configurations

  • Document technical issues and resolutions using CRM tools

  • Escalate unresolved cases to higher technical teams

  • Meet performance metrics including call quality, resolution rate, and customer satisfaction.

 

You can contact/ Share your cv to Hr Rohini-7812867140