Customer Support Executive (CSE) Skillgenic
Skillgenic
Office Location
Full Time
Experience: 0 - 0 years required
Pay:
Salary Information not included
Type: Full Time
Location: Indore
Skills: Time management, Basic computer knowledge, Strong verbal, written communication skills, Customerfirst mindset, Problemsolving attitude, ability to multitask, prioritize, Familiarity with CRM tools
About Skillgenic
Job Description
Job Title: Customer Support Executive Location: Indore Key Responsibilities: Respond promptly to customer inquiries via phone, email, chat, or social platforms Resolve customer complaints efficiently and with empathy Maintain a high level of professionalism and customer satisfaction Document customer interactions and escalate issues when necessary Provide accurate information about products/services Collaborate with internal teams to ensure smooth issue resolution Requirements: Strong verbal and written communication skills in [languages required, e.g., English and Hindi] Customer-first mindset with problem-solving attitude Ability to multitask, prioritize, and manage time effectively Basic computer knowledge and familiarity with CRM tools Previous experience in a customer service or support role is a plus Job Types: Full-time, Permanent, Fresher Schedule: Day shift Work Location: In person,