Customer Support Executive airtel
airtel
Office Location
Full Time
Experience: 0 - 31 years required
Pay: INR 19000 - INR 40000 /Month
Type: Full Time
Location: Airtel Store, Indian Airlines Colony, Patigadda, Begumpet, Hyderabad, Telangana, India Rasoolpura, Hyderabad
Skills: General Skills, Communication, Teamwork
About Airtel
Job Description
- Handling inbound and outbound calls: Managing customer calls, both those initiated by the customer and those made by the company.
- Providing support and resolving issues: Addressing customer inquiries, troubleshooting problems, and ensuring customer satisfaction.
- Offering information and guidance: Providing details about products, services, or company policies.
- Documenting interactions: Recording details of customer interactions in the system for record-keeping and analysis.
- Collaborating with teams: Working with other departments to resolve complex customer issues.
- Maintaining professionalism and empathy: Ensuring positive and respectful communication with customers.