Customer Support Executive MEEDEN LABS PRIVATE LIMITED

1. Understand professional standards and established procedures before taking actions or decisions

2. Process claims and handle calls as per process guidelines

3. Adhere to service level agreements and understand Quality & Auditing parameters

4. Take ownership of assigned work and collaborate with team members

5. Meet assigned productivity goals and performance benchmarks

6. Maintain punctuality and attendance as per norms

7. Continuously acquire knowledge and skills related to the process

8. Maintain professional and respectful interpersonal relationships at work

9. Ensure no record of misconduct or disciplinary issues