Customer Support Executive Conneqt Business Solutions Limited
Conneqt Business Solutions Limited
Office Location
Full Time
Experience: 0 - 31 years required
Pay: INR 14000 - INR 17000 /Month
Type: Full Time
Location: Pocharam, Telangana, India Ibrahim patnam, Hyderabad
Skills: General Skills, Communication, Teamwork
About Conneqt Business Solutions Limited
Job Description
Duties and Responsibilities
? Answers inquiries by clarifying desired information; researching, locating, and providing information
? Determines requirements by working with customers
? Resolves problems by clarifying issues; researching and exploring answers and alternative solutions;
implementing solutions; escalating unresolved problems.
? Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
? Cross sell
Education Requirements
Under Graduates/Graduates
Experience Requirements
Fresher/ 1 -2 year experience (Customer service in banking or any field)
Skills and Abilities
? Versant 3 or Svar equivalent
? Basic Telephone Etiquettes and basic computer skills
? Ability to write, read and speak English to suit business need
? Agent should be able to communicate in English, Hindi
? Regional language proficiency as required
? Decision Making, numerical ability & logical reasoning
? Customer Focus and Being Attentive