Customer Support Executive Transformplus
Transformplus
Office Location
Full Time
Experience: 0 - 0 years required
Pay: INR 1 - INR 300000 /year
Type: Full Time
Location: Bangalore
Skills: Customer Service, Non Voice, English, Email Process, chat process, Voice Process, written communication, resolving issues
About Transformplus
Job Description
Hi
We are looking for Customer Support Executive - Sports Process
Are you a sports enthusiast with excellent written communication skills We are hiring for a Customer Support Executive to join our team for an exciting Sports Process! This is a fantastic opportunity for freshers and experienced professionals to kick-start or grow their career in customer service.
About the Role
As a Customer Support Executive, you will be responsible for resolving customer queries through email and chat. This is a non-voice role where your strong written communication skills will be key to providing exceptional support.
Your main responsibilities will include:
Responding to customer inquiries and resolving issues via email and chat.
Maintaining a high level of professionalism and customer satisfaction.
Ensuring all communications are clear, accurate, and timely.
Working collaboratively with the team to meet performance goals.
Required Skills & Qualifications
Experience: Minimum 0 to 2 years in a customer support role. Freshers are welcome to apply.
Education: Under-Graduate, Any Graduate, or Any Post-Graduate.
Communication: Excellent written communication skills in English are a must.
Typing Speed: A typing speed of at least 30 words per minute with 85% accuracy is required.
Basic Knowledge: Understanding of customer support roles and responsibilities is essential.
Salary & Work Details
Salary (Annual CTC):
Freshers: INR 2.7 LPA
Experienced (up to 2 years): INR 3.2 LPA
Shift: Fixed day shift.
Weekly Offs: Two rotational days off per week.
Location: Electronic City Phase 2, Bangalore.
Transport: No transport facility will be provided.
Selection Process
The selection process includes the following rounds:
1. RMG Screening
2. Written Non-voice Versant Test (focus on typing speed and accuracy)
3. Manual Written Test (scenario-based)
4. Operations (Ops) Round
How to Apply:
If you are a motivated and detail-oriented professional seeking a challenging and rewarding career, we encourage you to apply.
Please send your updated resume to [hr@transformplus.in] or via WhatsApp to [HR karthika- 7304056519].