Customer Support Executive Worklynk

About Worklynk

Job Description

The position is based in Nelamangala, Bengaluru Urban with a salary range of 1.80 LPA to 4.20 LPA (based on experience and skills). The ideal candidate should be proficient in English, Hindi, Kannada, and Tamil. As a Customer Support Executive, you will play a vital role in addressing customer queries and issues. Your proactive and polite approach, along with a passion for problem-solving, will be key in resolving customer concerns effectively. Strong communication skills will be essential as you interact with customers via phone, email, or chat. Key Responsibilities: - Respond promptly and professionally to customer queries through various communication channels - Assist customers with product-related inquiries and concerns - Process orders, returns, and cancellations following company policies - Maintain accurate records of customer interactions and feedback - Collaborate with internal teams to ensure timely resolution of customer issues What We're Looking For: - Excellent communication skills and a knack for problem-solving - Previous experience in customer service is preferred but not mandatory - Ability to remain calm and composed under pressure - Strong attention to detail and a customer-first mindset If you possess these qualities and enjoy helping people, this role could be a great fit for you.,