Customer Support Executive SolarSquare Energy
SolarSquare Energy
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Indore
Skills: Conflict resolution, Customer Service, Brand Awareness, Email, Social media, chat, Analytical skills, Customer needs identification, Communication phone
About SolarSquare Energy
Job Description
Job Requirement: Experience: 1 - 3 years in voice process Qualification: Any Graduate Job Location: Nagpur Job Type: WFO 6 days working Job Description: Creating delight for the customer during the project life cycle Assisting with adherence to project timelines Conflict resolution Tracking customer experiences across online and offline channels Collaborating with the internal teams to enhance customer service and brand awareness Identifying customer needs and taking proactive steps to maintain positive experiences Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications Analyzing customer feedback on products and services offered Documenting processes and logging technical issues, as well as customer compliments and complaints.,