Customer Support Executive The Woodenstreet Furniture's Pvt.Ltd.
The Woodenstreet Furniture's Pvt.Ltd.
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Rajasthan
Skills: Customer Service, Communication, Problem Solving, relationship building
About The Woodenstreet Furniture's Pvt.Ltd.
Job Description
1. Support & provide customer service via phone calls & chats. 2. Effectively dealing with customers & identify and assessing customers needs to achieve satisfaction 3. Taking care of after-sales services 4. Build sustainable relationships and trust with customer accounts through open and interactive communication 5. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. 6. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken. 7. Refer unresolved customer grievances or special requests to designated departments for further investigation. Job Type: Full-time Schedule: Rotational shift Education: Bachelor's (Preferred) Experience: Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person,