Customer Support Executive VIHU

About VIHU

Job Description

The Customer Support Executive position at Genpact India Pvt. Ltd. offers an exciting opportunity for individuals who are passionate about delivering exceptional customer service. As a Customer Support Executive, you will be responsible for assisting customers with inquiries, providing information on products and services, and resolving issues efficiently, all from the comfort of your home. Your key responsibilities will include making outbound and handling inbound calls to provide comprehensive information about Genpact's products and services. You will need to understand customer needs, address their queries effectively, and maintain accurate records of all customer interactions in the CRM system. Upholding service standards, resolving customer issues promptly, and collecting feedback to improve services are crucial aspects of this role. To excel in this position, you should have a minimum qualification of 12th Pass, with 0-1 year of experience in customer support or telecalling. Strong communication skills, technical proficiency, and a customer-oriented approach are essential. Additionally, you must have a reliable internet connection and a quiet workspace conducive to productive remote work. Genpact offers a competitive salary ranging from 16,000 to 20,000 per month, based on experience and performance. You will benefit from a flexible work environment that promotes work-life balance, along with opportunities for career growth and advancement within the company. Join our inclusive and supportive team at Genpact India Pvt. Ltd. and take the next step in your career with a company that values your contributions and professional development. If you are ready to embark on a fulfilling career as a Customer Support Executive and work with a reputable organization that prioritizes flexibility, competitive compensation, and growth opportunities, apply now to join Genpact India Pvt. Ltd.,