Customer Support Associate Success Stairs Group Of Company.
Success Stairs Group Of Company.
Office Location
Full Time
Experience: 0 - 0 years required
Pay: INR 100000 - INR 150000 /year
Type: Full Time
Location: Ludhiana
Skills: Presentable, Communication skills, presentation skills
About Success Stairs Group Of Company.
Job Description
Position: Customer Service Associate (Male & Female)
Experience: Freshers can apply
Openings: 100 Positions
Salary: 1.80 LPA (in-hand)
Preferred: Local candidate
Qualification Required:
Diploma / Degree / Certification in Computers
Key Requirements:
Good communication and convincing skills in English
Basic knowledge of E-mail and MS-Excel
Job Responsibilities:
Contact potential or existing customers to inform them about products or services using scripts
Answer customer questions regarding products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when required
Enter and update customer information in the database
Take and process orders accurately
Handle customer grievances to maintain the companys reputation
Keep records of calls, sales, and other useful information
Conduct research to support ongoing lead generation efforts.