Customer Support Alp Consulting Ltd.
Alp Consulting Ltd.
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Customer Service, Good listening skills, Comprehension skills, Clear communication in English, Proper grammar, us voice process
About Alp Consulting Ltd.
Job Description
Hi Applicants!!! Looking out for a Job in a Reputed Organization Here is a Gateway to it, through ALP Consulting. Recruiting for Customer Support(US voice process)/Outbound process Employment Type : Permanent Detailed Activities: Route calls to other functions if it is advanced stage collections Customer Statement related queries Principal and interest paid queries Future principal outstanding queries(some calculation involved) Partial/Full preclosure related queries Working experience on multiple applications while resolving queries(5 applications (Front end and receivable system) Skills required: Good listening and comprehension skills in English Clear communication in English with usage of proper grammar and an accent understandable by the customers or dealers. Experience working in Collection or customer service or related customer-oriented environment. (1 - 3 years) Experience in US voice process is mandate. Education: Graduate or post graduate in any discipline Job Location : Pune. Work Mode : Work from office(Night shift),