Customer Success & Technical Product Executive Intentwise

About Intentwise

The Intentwise platform stitches together your fragmented Amazon, Walmart, and other e-commerce data into a unified data store. We power reliable data pipelines, speed up your analytics, and unlock new ad optimizations.
By connecting to all Amazon Ads and retail APIs, we're able to automate the collection of your critical marketplace data, then visualize it with a single click. With Intentwise Analytics Cloud, your data is automatically enriched—brand vs. non-brand keywords are segmented for you, foreign currencies are converted behind the scenes, etc.—so you can spend less-time looking for insights, and more time acting on them.
Intentwise Ad Optimizer is built on the foundation of Intentwise Analytics Cloud, allowing you to consider retail metrics when managing your advertising and providing for faster troubleshooting and performance diagnostics. Intentwise Ad Optimizer also benefits from advanced AI recommendations that proactively audit your account for new opportunities, advanced UI capabilities like roll-ups and date range compare, and more.
Intentwise Explore makes extracting insights from Amazon Marketing Cloud easier than ever. You don't need to be a SQL pro to use Intentwise Explore. Simply pick the query you want to run from the query library, or request a new one from our team of data scientists. In addition to scheduling queries in advance, you can use Intentwise Explore to visualize your results instantly, or use our templates to customize the reports to your exact specifications.
When you work with Intentwise, you'll receive best-in-class customer support. Our team is available via live chat 24/7/365, and we respond in less than 5 minutes. We are a team of ex-Amazonians, agency owners, sellers, and brand owners who want to help each of our clients succeed on Amazon and Walmart. Reach out to learn more or book a demo of our platform.

Job Description

Role :- Customer Success & Technical Product Executive.
Location :- Banglore (hybrid), 5 Days working.
Salary :- Best in industry 
Education :- University degree with an emphasis in Management, Marketing, or Advertising
Bachelor’s degree in Advertising, Marketing, Communication Science, or equivalent with 60% and above. 

Roles and Responsibilities : 

- Client Support: Act as the primary point of contact for client communications, offering Tier 1 support.
- Industry Expertise: Stay updated on advancements in Amazon and marketplace domains, providing relevant insights to clients.
- End-User Experience: Ensure high-quality end-user experiences and successful implementation of complex systems.
- Customer Engagement: Understand customer challenges deeply to identify and solve the right problems.
- Internal Adoption Strategy: Develop strategies for internal adoption, including communication, training, and successful implementation of new product capabilities.

Skill Sets:

-Strong Bias for Action: Ability to create urgency in a dynamic entrepreneurial environment.
-Strong Quantitative Skills: Proficiency in analysing data and utilising quantitative metrics.
-Excellent Communication Skills: Both written and verbal, focusing on client-facing projects.
-Strong Bias for Action: Ability to work efficiently in a fast-paced environment.
-Strong Quantitative Skills: Proficiency in quantitative analysis.