CUSTOMER SUCCESS OFFICER Farmizen Solutions
Farmizen Solutions
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Karnataka
Skills: Issue resolution, Communication skills, Kannada, Tamil, Telugu, Customer Success, Customer Queries, Churn Risk Identification, Churn Mitigation Strategies
About Farmizen Solutions
Job Description
To apply for any of these roles, please send in a note at join@farmizen.com to start the conversation. Location: Bangalore You will work as a member of a small customer success team and will work with customers to a) proactively identify issues with their farmizen subscription and resolve them b) answer any customer queries on in-app chat c) identify and monitor churn risks and identify churn mitigation strategies d) interact with field officers to facilitate flow of information from customer to field and vice versa. Knowing at least one of Kannada/Tamil/Telugu in addition to fluent written and verbal skills in English is desirable.,