Customer Success Manager Antier Solutions

About Antier Solutions

Job Description

Why Antier In todays digital world, technology matters more than anything the right technology creates new opportunities for organizations, consequently fueling their growth. This creates the need for innovative solutions that can help organizations achieve their goals and take the lead. Antier successfully caters to this need with its strengths. We harness leading-edge technologies and deliver forward-thinking solutions to reinvigorate businesses for long-term success. Our 600+ strong team of blockchain developers combine deep domain knowledge, rich experience, and technical prowess to deliver meaningful solutions to help our clients transit from conventional technology platforms to blockchain-driven systems What we are looking for We are seeking a highly motivated and results-oriented Customer Success Manager to drive sales of our IT(Web3). This individual will be responsible for identifying new business opportunities, developing and executing sales strategies, and building relationships with key stakeholders. Key Responsibilities: Serve as the primary advocate for customers, ensuring their needs and goals are met. Onboard new clients, providing resources to help them maximize the value of our technology solutions. Build strong, trusted relationships with clients to understand their business objectives and align them with our offerings. Monitor customer engagement, proactively addressing issues and identifying opportunities for upselling or cross-selling. Collaborate with internal teams (e.g., Sales, Product, and Support) to resolve customer concerns and enhance the user experience. Analyze customer feedback and usage patterns to provide actionable insights for product and service improvements. Ensure timely renewals and drive customer retention rates. Note: Female Candidate is Preferred Need to have excellent communication skills. Sales/Upsell/Cross Sell background is a must.,