Customer Success Lead Magnus India Consulting Services
Magnus India Consulting Services
Office Location
Full Time
Experience: 12 - 12 years required
Pay:
Salary Information not included
Type: Full Time
Location: Maharashtra
Skills: Leadership, Mentoring, Stakeholder management, relationship building, Customer Success
About Magnus India Consulting Services
Job Description
We have an opportunity with a leading conglomerate company based out of Mumbai for the role of Customer Success Lead. Experience: 12-18 years Roles and responsibilities: Lead, mentor, and guide a team of Customer Success Managers to ensure alignment with organizational goals. The role is critical for building strong partnerships with business stakeholders, driving alignment between business needs and service delivery solutions, and ensuring the delivery of value-added services. Act as a trusted advisor and first point of escalation for the customer. Build and nurture strong relationships with senior and mid-level business stakeholders across the organization.,