Customer Success Bizaccenknnect Pvt. Ltd.
Bizaccenknnect Pvt. Ltd.
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Noida
Skills: Software Architecture, Configuration, Master Data, Client Interaction, Technical Assistance, Quality Check, UAT, Excellent communication
About Bizaccenknnect Pvt. Ltd.
Job Description
Profile - Customer Sucess Experience - 1 to 5 years Location - Gurugram, Noida Excellent communication Roles & Responsibilities :-* Handling end-to-end implementation, a leading SaaS/cloud-based supply chain automation product for the FMCG industry. Understanding of software architecture and configuration of the product to match customer requirements. Working with Master data, assisting with service requests, and troubleshooting problems with data. Client Interaction- Handle clients and communicate clients requirements to internal teams. Coordinate with respective stakeholders and provide technical assistance to clients within SLA. Helping customers generate reports and offering thorough expertise to customers on the product and its usage. Document the clients requirements and get a sign-off. Quality check of deliverables and conduct UAT with the client and get sign-off. Ensure the users adoption post-go-live and share a regular update with the client. Interested connect me on 9667044640 Job Type: Full-time Benefits: Provident Fund Schedule: Day shift Work Location: In person,