Customer Service/Waiter ONEDAY PALACE BUSINESS CLASS HOTEL
ONEDAY PALACE BUSINESS CLASS HOTEL
Office Location
Full Time
Experience: 1 - 1 years required
Pay:
Salary Information not included
Type: Full Time
Location: Kerala
Skills: Strong hospitality, guest service orientation, Excellent communication, Interpersonal Skills, Ability to handle challenging situations with patience, Empathy, Proficiency in basic math for cash handling purposes, Experience in food service, related industry is a plus, Familiarity with bussing tables, maintaining cleanliness in a dining setting
About ONEDAY PALACE BUSINESS CLASS HOTEL
Job Description
Job Summary As a Customer Service Representative, you will be the first point of contact for customers, providing assistance and ensuring a positive experience. Your role will involve handling inquiries, resolving issues, and promoting customer satisfaction. Duties Assist customers with inquiries and provide information about products or services Process orders, returns, and exchanges efficiently Resolve customer complaints or concerns in a professional manner Upsell products or services to increase sales revenue Operate cash registers and handle transactions accurately Maintain a clean and organized work environment Collaborate with team members to ensure excellent service delivery Skills Strong hospitality and guest service orientation Excellent communication and interpersonal skills Ability to handle challenging situations with patience and empathy Proficiency in basic math for cash handling purposes Experience in food service or related industry is a plus Familiarity with bussing tables and maintaining cleanliness in a dining setting Job Type: Full-time Benefits: Food provided Paid sick time Paid time off Experience: Restaurant experience: 1 year (Required) Work Location: In person,